Viceroy Riviera Maya, A Luxury Villa Resort (Adults Only), Riviera Maya ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Playa Xcalacoco Frac 7, Riviera Maya, Mexico, 77710

“Nestled in a serene jungle setting, this resort offers an incredibly peaceful escape, making it easy to immerse yourself in nature while still being just a short drive from Playa del Carmen's vibrant atmosphere.”view full review

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“An exquisite resort with outstanding personal service and charm” view full review

Top location:Highly rated by recent guests(8.6)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site at USD 8 per day.

Wireless internet is available in the entire hotel for free.

Other information

All visitors are offered a full breakfast for a fee.

Pets are allowed on request.

Year renovated:2012

Number of rooms:41

Former name

The Tides Riviera Maya

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Villa

Max:

3 persons

1005 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Superior Villa

Max:

3 persons

1705 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Villa

Max:

4 persons

1005 sq. feet

Bed options:

2 King Size Beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Riviera Maya 11.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 6.4 mi

Cancun (CUN) 32.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

“During my stay, the food was simply excellent. I couldn't get enough of the guacamole with chicharrones and cheese, and the tuna tostadas were a must-have at every meal. The array of dining options was impressive, and the quality surpassed any off-site dining experiences we had.” view full review

Stunning Private Villa

“I was in awe of my private villa, which beautifully blended luxury with nature. The outdoor shower provided an very nice experience, making me feel one with the environment. Having my own plunge pool was the cherry on top, offering unrivaled intimacy and relaxation.” view full review

Very nice Spa Services

“The massages at the end of the pier were an absolute highlight. The setting felt serene, and the staff provided drinks to enhance the experience, making it truly nice. It was the perfect way to unwind while enjoying the stunning sunset.” view full review

Luxurious Bathroom Amenities

“The bathroom featured both indoor and outdoor showers, which was a unique touch that contributed to the overall luxurious feel. I loved the privacy and space it offered, enhancing my overall relaxation during the stay.” view full review

General

Non-smoking rooms
On-site parking lot
Off-site parking lot
Safe deposit box
24-hour reception
Early check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Locker room
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Wind surfing
Diving
Sailing
Skydiving
Parasailing
Pilates
Yoga class
Fishing

Services

Valet parking
Pet amenities available
24-hour room service
24-hour housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Car service
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner

Business

Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Plunge pool
Beach chairs
Beach umbrellas
Sun terrace
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Body wraps
Deep tissue massage

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Toilet

Bedroom

Hypo-allergenic bedding

Media

CD player

Location

Playa Xcalacoco Frac 7, Riviera Maya, Mexico, 77710

Map view

Playa Xcalacoco Frac 7, Riviera Maya, Mexico, 77710

City landmarks

Calle Xcalacoco North of Playa del Carmen

Playa

5200 ft

Golf Course

Grand Coral Golf Riviera Maya

4900 ft

Beach

Grand Coral Beach Club

1.3 mi

Beach

Point Esmeralda

1.6 mi

152 Calle Quinta Avenida

Quinta Avenida

3.6 mi

Calle 88 Norte

Playa Publica 88

2.1 mi

Carr Federal Mza 20 Lt 02

Go Natural Explorers

1.9 mi

Gallery

Galeria Luis Sottil

2.2 mi

Gallery

Amate Gallery

2.2 mi

Punta Venado

2.4 mi

Playa del Carmen

Xca-Ha Park

2.4 mi

Cancun-Tulum Highway

Punta Venado Bike Park

2.5 mi

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

2.6 mi

Albatros

Martina Beach Club

2.7 mi

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

2.8 mi

Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos

Cenote Misterio Maya

2.7 mi

Gallery

Tierra Huichol

2.9 mi

Beach

Shangri-la's Beach

2.8 mi

Av.10 Manzana 144

The Union

2.8 mi

Beach

Mamita's Beach Club

3.1 mi

Shangri-la Caribe Beach Village Resort

2.9 mi

Gallery

La Galeria de Playa Art Gallery

3.2 mi

Avenida entre 24 y 34 calles 5a

Caminarte

3.2 mi

Store

ME Dive Center

3.1 mi

Autopista Nuevo Xcan-Playa del Carmen Km 3.2

Chanolandia

3.1 mi

Gallery

Riviera Art Gallery

3.3 mi

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

3.3 mi

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

3.4 mi

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

3.4 mi

Nearby

Beach

Xcalacoco

300 ft

Restaurants

Arezzo Restaurant

1000 ft

Predio El Limonar Fraccion 2

Coral Grill & Bar by Viceroy

100 ft

Playa Xcalacoco Frac 7 In Hotel Viceroy

Club de Playa Selvamar

500 ft

Playa Xcalacoco

Sea Olive

200 ft

Xcalaco El Limonar No. 1

Reviews and Ratings <br />

Feedback from previous guests about their experience.

94%

loved the resort and would return for another relaxing stay

9.4/10

Perfect

Rooms

10.0

Location

8.6

Service

10.0

Dining

9.4

4.5/5 based on 1350 reviews

#20 of 227 hotels in Playa del Carmen based on Tripadvisor

Patrick

United Kingdom, February 2025

9.8/10

What an incredible stay at Viceroy! From the stunning jungle setting to the beautiful villas with private plunge pools, this resort is a true gem. I can't praise the staff enough—they made us feel welcome and attended to during our entire visit. The dining was a delight, especially the breakfast with breathtaking views. However, we had a few minor hiccups with our villa's pool temperature. Overall, it was a luxurious experience and great value for a special getaway.

Rooms

10.0

The villas were spacious and beautifully designed, complete with a private plunge pool and a relaxing patio area. Everything was just as stunning as the pictures.

Service

10.0

The service at Viceroy was top-notch! Staff members, particularly Sergio, were genuinely friendly and attentive, going above and beyond to ensure all our needs were met.

Location

10.0

Nestled in the jungle, the location feels both secluded and luxurious. It's a perfect escape to recharge and relax away from the hustle of everyday life.

Dining

10.0

Dining was exceptional with a great variety of delicious options. The beachfront restaurant offered stunning views to complement the amazing meals.

Facilities

9.0

The amenities were excellent, including a well-maintained pool, gym, and spa. The beach cabanas offered a peaceful retreat, enhancing the overall experience.

Jack

United Kingdom, January 2025

8.8/10

Our stay at the resort was truly a blend of beautiful service and some unfortunate beach issues. The grounds were gorgeous with stunning walkways and the staff went above and beyond in making us feel welcomed. However, the unpleasant seaweed situation on the beach was quite a letdown during our visit. Aside from that, we had an exceptional room experience and the dining options were delightful.

Rooms

10.0

We had the Beachfront room which was simply stunning. It came with a private plunge pool and a beautiful outdoor shower, offering a sense of privacy and luxury that was hard to beat. The space was large and the bed was super comfortable, making our stay very relaxing.

Service

10.0

The service throughout our stay was amazing. From the moment we arrived, every staff member was incredibly kind and attentive, making sure we had everything we needed.

Location

7.0

While the resort offered a peaceful and beautiful atmosphere, its location meant it was a bit isolated with limited options for dining outside without a taxi ride, which was an inconvenience.

Dining

9.0

The food was nothing short of delicious, and I appreciated the variety offered at meals, ensuring we never felt like we were eating the same thing twice. Dining outdoors with a view was a highlight!

Facilities

8.0

The facilities were well-maintained, and we enjoyed the beautiful walkways and clean beach area despite the seaweed issues. The ambiance was tranquil, making it an ideal spot for relaxation.

Charlotte

United Kingdom, January 2025

9.6/10

Our stay at this resort was simply wonderful. The level of luxury was exceptional, and we felt truly pampered throughout our visit. The individual villas offered a private and peaceful retreat, making it easy to relax. The dining options were diverse and delicious, although it came with a steeper price tag. The service was extraordinary, making sure we were well taken care of. However, the beach had some seaweed, which might not be ideal for everyone.

Rooms

10.0

The rooms were not only beautiful but also spacious and charming. Each villa, with its private plunge pool and indoor/outdoor showers, provided a lovely and comfortable environment.

Service

10.0

The service was outstanding; every staff member was attentive and knew us by name, which added a personal touch to our experience.

Location

9.0

The peaceful setting was surrounded by lush jungle, providing a tranquil atmosphere. It was also conveniently located about 15 minutes from Playa del Carmen.

Dining

9.0

Dining at the resort was a treat, with a wide variety of options and exceptional service. I particularly loved dining in the seaside restaurant.

Facilities

10.0

The facilities were impressive with well-maintained pools and easy access to the beach. It’s perfect for relaxation and pampering.

Emerson

United Kingdom, December 2024

9.2/10

Our stay at the resort was absolutely fantastic, with breathtaking villas that offered pure opulence and privacy. The service was personalized and attentive, making us feel welcomed at every turn. While the beach had some challenges with rocks and seaweed, the unique jungle setting and luxurious amenities made up for it. The dining options were great but somewhat limited in variety, although the menu themes for each night were delightful.

Rooms

10.0

The villas were splendidly designed, featuring a private plunge pool, an outdoor shower, and a large king bed that ensured ultimate comfort. Everything was impeccably clean and spacious, offering a sense of opulence.

Service

10.0

The service was remarkable! The staff knew us by name and took the time to remember our preferences, making our experience feel incredibly personalized.

Location

8.0

Set in a lush jungle area, the location offered a unique vibe with winding pathways, although the beach area had its challenges due to rocks and seaweed.

Dining

9.0

Dining was a delightful mix with various themed nights, though the overall restaurant options were a bit limited. The breakfast was especially memorable, with incredible service.

Facilities

9.0

The facilities were well-maintained, and the pool area was particularly enchanting, providing a perfect spot for relaxation.

Cameron

United Kingdom, October 2024

9.6/10

I had an incredible experience at this resort! The service was above and beyond, with friendly staff who truly cared about making our stay special. The rooms were luxurious and incredibly clean; however, the noise from nearby hotels was occasionally distracting. Overall, it was a great value for money considering the level of luxury and attention to detail provided throughout my stay.

Rooms

10.0

The rooms were luxurious and perfectly clean, featuring a private plunge pool, hammock, and outdoor shower that offered an amazing experience in nature.

Service

10.0

The service was impeccable, with staff who knew our names and catered to our every need. The welcoming tea and cool towels made us feel pampered right from the start.

Location

9.0

The location is uniquely nestled in a lush jungle, providing a serene environment that enhances the overall tranquility of the resort.

Dining

10.0

Dining was a highlight, with all meals featuring high-quality ingredients and superb flavors. The Beach BBQ was particularly memorable for its variety and outdoor setup.

Facilities

9.0

The resort's facilities were well-maintained with thoughtful amenities, including a stunning pool area and beautiful grounds, making it a perfect escape.